Client Stories
Testimonials and engagement stories from financial audits of expense reporting applications conducted for organisations in South Korea.
They caught duplicate meal claims we had missed across two cost centres. The report was blunt about our approval gaps, which we needed before the board pack.
The sample took longer than our internal calendar allowed, so we extended the window. I would have preferred a tighter turnaround, but the travel-allowance exceptions were documented carefully enough that accounting could clear them without guessing.
Our policy still talked about paper vouchers while half the team uploaded phone photos. Focus Online’s controls review forced us to rewrite the substantiation section before peak season.
The readiness memo listed twelve archive gaps we fixed in a week. When the full audit started, kickoff felt calmer than prior years.
Engagement story: entertainment claims after a product launch
A Seoul headquarters asked us to examine expense reporting applications filed in the quarter after a major product launch. Entertainment and team meals had spiked. We agreed a sample weighted toward those categories, traced each selected application to receipts and approver authority, and found a cluster of claims split just under the secondary-approval threshold.
The controller used the exception register to brief business-unit heads. Two policy clauses on entertainment limits were rewritten before the next quarter opened. The engagement did not extend into statutory audit work; it stayed inside expense reporting practice, which kept the scope clear for both teams.
Engagement story: multi-site travel packs
A manufacturer with plants outside the capital needed travel claims reconciled to the central policy. Scanned packs arrived unevenly. Our team spent two on-site days sorting incomplete applications, then finished testing remotely. The final report separated documentation quality issues from true policy breaches so plant accountants knew what to fix first.